Outlook 2016 address book not updating

In addition to this there a a few methods by which your Outlook clients get the offline address book.*Note: Unless you are NOT in cached mode.Outlook 2003 (and older)* clients get their OAB from a public folder, Outlook 2007 (and newer) clients can get their OAB from ‘Web-based distribution’ (basically form the website on the Exchange (or Exchange CAS) server.If you are not seeing correct contact information in the GAL for someone that has a valid email address (i.e.

After completing this tutorial you will have configured Microsoft Outlook to always reference the latest version of the global address book directly from the email server rather than referencing a downloaded local copy. After following these steps, you will only be able to access the global address book while Outlook is connected to the server.Note for Mac Users: Mac versions of Outlook do not connect to the Exchange server in the same way as PC versions.Every time a Mac checks for new mail, it also updates the GAL.Note: it takes up to 8 hours for the Offline Address Book to be distributed to Client Access Servers to which Outlook is connecting, so it may take up to 32 hours for the freshly generated Offline Address Book to be updated in Outlook client. You should repeat synchronization again after 5 AM PST on Exchange Hosting to retrieve the updated address book from the server.Note: it takes up to 8 hours for the Offline Address Book to be distributed to Client Access Servers to which Outlook is connecting, so it may take up to 32 hours for the freshly generated Offline Address Book to be updated in Outlook client.

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